General Manager Douglas Glen is back Carlton City Hotel Singapore! His appointment marks his return to the hotel after previously leading the team through the challenging pandemic period.
Many will remember Douglas for his exceptional leadership, calm resilience, and unwavering commitment during that time. Since then, Douglas has continued to strengthen his international portfolio, taking on senior leadership roles with several prestigious hospitality groups. His return signifies an exciting new chapter for the hotel as it continues to uphold its reputation for service excellence and innovation.
General Manager Douglas Glen
Douglas brings with him over three decades of distinguished hospitality experience, having held
senior positions at world-renowned properties including The Regent Hotel Group in Hua Hin, The Royal Cliff Hotels Group in Pattaya, The Steigenberger Riverside Bangkok, The Landmark Bangkok, and The Landmark London. His extensive global background, combined with a deep understanding of Carlton City Hotel Singapore’s culture and team dynamics, positions him perfectly to lead the property to greater success.
“It is truly a privilege to return to Carlton City Hotel Singapore,” says Douglas. “This hotel holds a special place in my career, and I am honoured to once again lead this incredible team. Together, we will continue to strengthen our brand presence, elevate guest experiences, and build on the strong foundation that defines the Carlton City name.”
In his role as General Manager, Douglas will oversee all operational and financial aspects of the 386 keys upscale business hotel, driving strategic growth while maintaining the hallmark standards of hospitality excellence that guests have come to expect.
Born and raised in Scotland, Douglas began his hospitality journey in London after completing his Hotel and Catering studies. His career spans several iconic establishments, from Grosvenor House and The Royal Lancaster to The Hyatt Carlton Tower and The London Hilton on Park Lane. At The Landmark London, Douglas rose to become Hotel Manager before taking on the General Manager role at The Landmark Bangkok, where he played a pivotal role in expanding the hotel’s profitability and brand influence.
A St. Julian’s Scholar, Douglas earned a scholarship at Cornell University, and in 2008 received an honorary degree from Glion Institute of Higher Education. He also proudly serves as an honorary member of the 16th Chapter of Eta Sigma Delta, awarded by Les Roches Marbella.
Outside of work, Douglas is an avid Manchester United fan who enjoys good food, fine wine, music, theatre, rugby, and golf. A passionate mentor, he continues to nurture and inspire the next generation of hospitality professionals.
Carlton City Hotel Singapore warmly welcomes Douglas back to the family and looks forward to his continued leadership in guiding the hotel to new heights.
About Carlton City Hotel Singapore
Set in the heart of a historic precinct, Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, within the Central Business District. Conveniently located just minutes away to Raffles Place, Marina Bay and established historical enclaves like Chinatown. Carlton City Hotel is a short 20 minutes’ drive from Singapore Changi Airport, and offers easy access to the rest of the city as well as major attractions via an extensive train network, with the Tanjong Pagar Mass Rapid Transit (MRT) train station situated just steps away. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers.
